“A temporary pause. To put you first.”
Was I the only one who read this and immediately thought?
“Then we’ll return to taking your safety second and your money first.”Or?
“Then we’ll get back to profits first and safety second.”
I can think of a bunch of lines I would have used before the “pause” line like…
“We made a mistake. We’re fixing it. We’re sorry.”
Come on Toyota. You can do better.