Tuesday, February 13, 2007

RSA Customer Roundtable

We had a customer roundtable (cocktails and dinner) while we are at the RSA show. The event took place at Harris' - The San Francisco Steakhouse - which is a truly awesome steak house. Best steak I have had in a long time.

Attendees included Bloomberg, Coca Cola, Goldman Sachs, Chevron, Starbucks, Ford, Manulife and General Mills. Definitely a good crowd! I won't go into the specifics of what each customer is up to but here's some of the most interesting points that came out of the meeting:
  • One customer actually has an Active Directory Federation Services (ADFS) project underway. Not a test lab or proof-of-concept but a real project that involves E-2-P (employee to partner) federation . They are also using Ping Identity's product as a federation bridge. I was impressed that they were pushing so far with ADFS. They did tell me they figured they were the first or first and only company out there doing this. Doesn't say much about Microsoft in the federation market does it?

  • Another customer was kind enough to tell me why they were going with a different password management product other than Quest Password Manager. Seems they really want IVR - interactive voice response. Well, the good news out of that was at least we identified the need to add IVR last year so it is in process. In fact, I saw a demo of Quest Password Manager's integration with Microsoft Speech Server while I was down at Quest's corporate office to attend our internal "Innovate" conference. Pretty cool stuff!

  • Mainframe, mainframe, mainframe. They're never going away!

  • My buddies from Mycroft are starting to make some money off of our partnering relationship. Awesome! Thanks to both Liz and Jon for coming to the dinner - it was great to see you guys!

Next customer roundtable is in Manhattan on March 1. I'm looking forward to it!

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