I'm a Comcast broadband internet customer so this really struck a cord with me when I saw it on our local TV station tonight: Comcast client finds password on work order. Not just once, but a different technician came back a few weeks later on a different job and there was the client's account and password listed on the work order - again.
We get told, advised and taught to protect our passwords, change them frequently and be aware of the potential for identity theft. We also trust that our passwords are secure.
What the heck is Comcast up to? Clearly, my password is not secure. If Comcast technicians have your account and password information printed on work orders who else has access?
identity management, Comcast
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